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Return Policy & Warranty

BOXTEK warrants the Gechic Portable Monitor series to the original purchaser only, to be free from defects in materials and workmanship under normal use, for one (1) year from the date of original purchase.

Dead pixel warranty policy is stated as followed. Within 30 days from the date of original purchase, the product is considered defective under the following conditions.

More than six(6) bright dots and dark dots are present within a single monitor

Three (3) or more adjacent bad dots (bright dots or dark dots) are present within a single monitor


BOXTEK agrees, at its options under the warranty period, to replace products if it is determined to be defective at no charge.  This warranty does not cover any loss or damages that occur as a result of:

Cosmetic Damage


Improper installation or maintenance



Any Cause other than commercial or industrial application

Adjustment by non-authorized source or any of the products firmware of hardware that you or any third party have modified or altered

Any non-authorized tampering of the warranty seal

Improper environment

Excessive or inadequate heating or air conditioning or electrical power failures, surges, connection to improper voltage supply or settings or other irregularities

Accidents or acts of God


For more information or other inquries, please contact

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